Not Getting OTP on Your Number? See Solution On How To Cancel DND on All Networks

Unable to get OTP sent to your mobile phone number or other text messages? It may be due to DND (do not disturb) feature activated on your line.

This is one of the disadvantages of activating DND services. To start receiving messages and OTP you have to deactivate DND services on your line

How to deactivate DND services on MTN, Airtel, Glo and 9Mobile (Etisalat)


To deactivate DND for 9Mobile (Etisalat) - Text START to 2442

To deactivate DND for MTN - Text ALLOW to 2442

To deactivate DND for Glo - Text CANCEL to 2442

To deactivate DND for Airtel - Text ALLOW to 2442

Some persons claim that both  MTN and AIRTEL networks have automatically activated the DND service without their consent but you can still confirm by texting STATUS to 2442.

If the short codes below doesn't work for you, and you still find it difficult to get  OTP kindly contact your Customer Care.

Customer care number for Airtel Nigeria - dail 111 or 121

Customer care number for MTN Nigeria - dail 180

Customer care number for 9Mobile (Etisalat Nigeria) - dail 200

Customer care number for Glo Nigeria - dail 121 or 200


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